Danvers has great numbers because we own and maintain our system. We proactively take care of vegetation and install animal guards on equipment to reduce outages. We are constantly making reliability improvements to the grid with new equipment, wire, and poles to avoid failure from aging infrastructure. We have a dedicated staff of engineers, lineworkers, and technicians to make sure the lights stay on, but if they do go out we get them back on as quickly as possible!
In fact, the Electric Division has received the Platinum Level Reliable Public Power Provider (RP3) national designation from the American Public Power Association. This prestigious designation recognizes Danvers Electric for providing the highest degree of reliable and safe electric service to our customers - only the top 15% of the nation's public power utilities hold an RP3.