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The SHINE (Serving the Health Insurance Needs of Everyone) Program provides free health insurance information and counseling to all Massachusetts residents with Medicare and their caregivers.
People who have Medicare or who are about to become eligible for Medicare can meet with a certified SHINE counselor to learn about benefits and options available and get guidance with choosing a plan that best fits your needs. One size does not fit all when it comes to Medicare. Factors such as health conditions, lifestyle preferences, and financial resources have varying effects on what plan is the best for each individual.
SHINE counselors are trained and certified each year through the Executive Office of Elder Affairs in the various options available to Medicare beneficiaries - including:
If you would like to volunteer for the SHINE program, or are interested in recruiting a SHINE Counselor for your site, call your local SHINE Program Director at 800-243-4636; press 3, if calling from a landline or press 5, if calling from cell phone. Or visit the Massachusetts State SHINE Program site.
Local Senior Centers/Councils on Aging, Hospitals, Elder Service Organizations, are the most common agencies that provide health insurance counseling to Medicare recipients through the Massachusetts SHINE program.
To book an appointment with a SHINE counselor at the Danvers Senior Center, call 978-762-0208, Monday through Friday, 8 am to 5 pm or find a SHINE counselor near you.
Note: The Danvers Senior Center is open Monday through Friday from 8 am to 4 pm.