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February 11 COVID Update

Posted on February 11, 2021


  • CALL CENTERS: This week the State launched a call center for Seniors 75+ to assist with scheduling an appointment if they do not have internet or are unable to use the website at Residents can access the call center by dialing 2-1-1 and selecting the prompt for “Help Scheduling a Vaccine Appointment.”  The COVID-19 Vaccine Scheduling Resource Line is a dedicated telephone line available to residents 75 and older. The call center is staffed with over 500 representatives who can provide live phone support to assist residents with booking an appointment. The line will be open Monday through Friday from 8:30 AM – 5:00 PM. Live call center workers will be available in English and Spanish, and 100 additional languages will be available through translators. Call center workers will have the same access to appointments that users will see on the public website.

Additionally, the Town of Danvers is launching a call center for Danvers residents who need assistance scheduling an appointment. Residents can access the Danvers call center by dialing 978-777-0001, selecting 1, and then following the prompts. The call center will be staffed from 9:00-1:00 on Mondays, Thursdays, and Fridays, except for Monday, February 15 (due to the holiday).


  • REGIONAL VACCINATION CLINICS: The Town has continued its partnership with neighboring Towns to host vaccination clinics. The Town will be participating in an on-going clinic at Salem State University’s South Campus. From now on, appointments will be opened at noon every Saturday for the following week’s clinic dates. Only eligible residents of the five communities will be able to register for an appointment time. Residents can book appointments by clicking the “Click here to check for appointments at the clinic located at Salem State University’s South Campus” link on

The number of available appointments and clinic days will vary each week depending on the availability of vaccine doses from the State. As additional groups of residents become eligible to receive the vaccine, other clinic days will be added.

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