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Constituent Generalist | Town Manager’s Office

Constituent Generalist | Town Manager’s Office

The Town of Danvers seeks applications for the full-time, temporary position of Constituent Generalist. The Town of Danvers is a reputable Town on the North Shore, providing a supportive and welcoming environment for Town staff, including a commitment to professional development and policies that support a health work/life balance.  This position serves as the first point-of-contact for all visitors to Town Hall. This position will have exposure to all facets of municipal government, and is a great opportunity for a college student looking to gain local government experience.

Duties include providing general assistance to Town Hall visitors, monitoring the number of people in Town Hall with respect to COVID-19 restrictions, addressing routine inquiries that may not necessitate an office visit, and assisting on special projects throughout various departments.

The Town will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item in the qualification section of the job description is labeled required. Required qualifications include graduation from a high school, trade school or equivalent, and graduation from or current enrollment in a higher education program. Experience with Microsoft Word and strong customer services required. Preferred qualifications include prior experience in reception and bilingualism.

Please refer to the job Description for details on the position responsibilities and requirements at

This is a full-time, 35 hour per week position with normal work hours of Monday through Wednesday 8:00 AM to 4:00 PM, Thursday 8:00 AM to 7:00 PM and Friday 8:00 AM to 12:00 PM. This position will be guaranteed employment through September 2021, to be reevaluated based on needs of the Town at that time. Non-Union pay scale, $19.28-$23.49 per hour DOQ.

To apply please send a Town application, resumé and cover letter to the Human Resources Department, by email as a PDF to [email protected], or Town Hall, 1 Sylvan Street, Danvers, MA 01923.  Applications will be accepted until position is filled, but those received before May 14 will be given preference.

The Town of Danvers is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran, genetic information, and other legally protected characteristics.  The EEO is the Law poster is available for your reference.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact us at [email protected] or 978-777-0001 ext. 3030 in advance to request assistance.

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