- SHINE Counselors help Medicare beneficiaries and their caregivers navigate the complex health insurance system.
- A SHINE Counselor can explain Medicare options and how Medicare works in everyday language.
- A SHINE Counselor can help compare the costs and benefits of Medicare and other health insurance options and help you enroll in a health insurance program that best fits your needs.
- A SHINE Counselor can help people with limited resources enroll in programs that help pay health insurance costs.
- A SHINE Counselor can help answer some of the following commonly asked questions.
- What does Medicare pay for?
- When should I enroll?
- How do I avoid a late enrollment penalty?
- Which parts of Medicare do I need?
- What is “Medigap” insurance?
- What is a Medicare HMO or Medicare Advantage Plan?
- Is Medicare Advantage right for me?
- Which Part D Plan (PDP) will cover my drugs?
- Can I get help paying for my Medicare costs?
- Do I qualify for MassHealth/Medicaid?
- Why did I receive a bill after seeing my doctor?
- How do I appeal a Medicare denial?
- Why wasn’t my drug paid for when I went to the pharmacy?
- Will Medicare pay for my nursing home stay?